Derrick C.
2 out of 5
We were hoping to be able to refer this handyman to family, friends, and neighbors, but in the end it was just over a simple $100.00 overcharge and push back that left a very sour taste in our mouths. An offer of refunding the $100.00 based on our last call would have remedied the situation but did not receive that courtesy. We are not unreasonable people. The 2 stars are there because the work was ultimately done as discussed (otherwise we would have just given 1 star), albeit on a very long timeline. Not happy at all about how the final payment for services was handled (we expected to pay $70 for the final balance and was charged $170 instead - won't go into detail here), the mess made around our one year old's nursery that he could have picked up and eaten had my wife not noticed it before he got to the debris left (ie. fiberglass insulation, pieces of metal, etc), several no-shows on days mentioned that work would be done, etc. Also, we went through him to have some of his sheetrock guys replace some missing drywall in our kitchen after a demo. His guys sheet rocked over some electric cables against a 2x4, as opposed to countersinking them, which would have been appropriate, so there is a very visible hump/bump in our wall now. We mentioned this to Robert multiple times...both my wife and I, and he never fixed, had it fixed, or even addressed it after it was mentioned multiple times. Not happy and do not recommend. Still waiting to see if he is a man of his word and will address our sheetrock issue. Nothing yet.
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