Locksmith St Paul

I give this company no stars. I called at 6:30 pm on a Monday. They stated a tech would call me in 5-10 minutes and it would be 15-20 for them to arrive and 30 min total. I explained I was stranded with two small children ages 1 / 2, it was getting dark out, and one was vomiting. I waited 20 minutes before calling again. He said the same thing and said he would call me right back. I waited another 10 minutes, said the same thing. He kept saying , "the technician did not call you yet? "He is on the way it should only be a few minutes. Needless to say this went on for an hour and still no tech. I asked if I should find someone else and he said no he, meaning the tech, is on the way. At this point it was almost 8pm, an hour and a half later. I called for help and had to abandon my car unlocked. I called 8 times and he threatened I would still have to pay for the call! At 8:33 he called and asked if a tech called me yet ( this was the first time he called me back over two hours later). I said no, no one ever called and neither did you. A technician called me at 8:42 and stated the dispatch had only been sent in the last 10 - 15 minutes and when he tried to follow up with the company they did not call back so no one ever went to service my lock. I did find another company while getting a ride home with my very small very tired children and they were there within 40 minutes after I finally found someone to go stand by the car and wait for them. When I called to complain and talk to the owner I was hung up non and blocked. This is a terrible company, not even registered, and untrustworthy.

My husband and I just moved into our new house and that night we went out and forgot our house keys at home. We called this company on our way back from dinner and the locksmith got to our home soon after. Great service and very fair prices. Thanks!

I got to my school parking lot and realized I lost my keys at some point during the day. I called this company and the staff was great and sent over a locksmith to open my car and make me a new key.

The staff really had expertise; they unlocked my door and changed my lock in record time.