Sharon S.
1 out of 5
Trustworthy | |
---|
Customer Service | |
---|
Recommend | |
---|
For pool and concrete work we would suggest that you NOT use Vision Pools and Concrete. We did, and it was a huge mistake, for multiple reasons. We should have realized this when they presented me with an 8 page contract, all protecting them. That contract noted a construction period of 6-8 weeks, but they would, on two occasions, disappear for a month at a time. We just terminated our relationship with them at the 6 month mark with the job not finished. The edges of the concrete pool border are rough and wavy. The vinyl liner they installed is incorrectly installed and has multiple areas covered in concrete sealer, as well as well as multiple areas of liner wrinkles. The pool steps are a mess. They cracked the skimmer in multiple areas but refuse to take responsibility for it unless I pay them more that I do not owe them and that they have no documentation that says otherwise, not to mention that the damage they have done to the pool and property and our equipment is significant. These type of quality complaints are not unusual for this company, which became a pool/concrete company 2 years ago. You can find more very similar comments if you check out reviews in the deck-building company that they were in the past named “Dream Decks” or “Atlantic Contracting;” all a problem. …. In short, we strongly advise you to avoid Vision Pools and Concrete, at all costs. We are now starting on a complete redo of this ineptly done construction project.
|
Justin G.
1 out of 5
Trustworthy | |
---|
Customer Service | |
---|
Recommend | |
---|
Do your research folks. This business is owned and operated by Ryan Smith previously Dream Decks LLC. He is a major scam artist and has numerous complaints against previous business and lawsuits.
|