1 out of 5
| Trustworthy | |
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| Customer Service | |
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| Recommend | |
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DO NOT USE MARK VEACH PWR_HOUSE_GENERATOR company.
We had Mark Veach, owner of the PWR_HOUSE_GENERATORS company, to install a new generator for us starting in the middle of the June 2021.
Mark Veach charged us for a City permit $550. Actual City permit costs $375. Mark applied for the permit but he never paid for it or obtained it. Mark Veach's business approach from the beginning was disgusting, unprofessional , deceiving and he lied about it. Unfortunately after Mark started the installation ( which he promised be done in 2 weeks) he stopped showing up and always had some excuse, and no other company would finished the job.
After the late completion of Mark's job in September 19th 2021, we got a service contract with another company for semi-annual check up service on the generator. At the first visit the technician found several major issues and we had to pay $300 for the repair.
We asked Mark Veach for refund of the money for the City permit. After 2 or so months Mark sent email on 11/25/23 that he will refund the money. Mark never sent the refund. We sent him email back asking what happened, Mark did not respond. Just like he did before. We are thinking that this is a STEALING.